My discussion topic, for example, was: "Without a single customer view, digital business will fail to be successful......" As you can imagine, this led to some lively discussions with regard to the fact that an electronic identity will only be of use if there is a way to establish reference to the original customer data. How do you actually take are of unique identification within the concept of eID?
Customer data is the new oil, everybody believes in the surplus value of sound data management; but how do you really achieve an actual advantage in digital business?
My co-presenters covered a range of topics in the general theme of the workshop. Martijn de Boer of CDDN talked about a new approach to increase data quality. Erik van de Poel of BKR (the Dutch foundation for consumer credit checks) presented his organisation's policy for prevention of identity fraud. Helen van der Sluys of the Dutch Ministry of Internal Affairs showed the participants the consequences of of identity fraud and identity theft. She illustrated her story by showing this movie of an "amazing" mind reader in the heart of Brussels. Check it out ......